Adactin Takes 2026 Census Back to Paper in Test Program

Adactin takes 2026 Census back to paper in test program

Adactin has wrapped up a testing program for the Australian Bureau of Statistics (ABS) that gave Australians the option to request a paper form during the 2026 Census. The ABS Paper Form Request Service (PFRS), the solution utilised interactive voice response (IVR) technology to provide Census-takers with the capability to request a physical form — providing an alternative pathway for those who preferred not to fill out the Census online. Throug…

Adactin completes ABS Census paper form service testing

The assurance exercise helped ensure Australians needing a non-digital option could request Census paper forms reliably during peak 2026 demand.