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NCAA warns airlines against four-week wait for ticket refunds
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NCAA warns airlines against four-week wait for ticket refunds
Nigeria’s airline ticket-refund practices are facing renewed regulatory scrutiny as the Nigerian Civil Aviation Authority (NCAA) insists that carriers must comply with existing consumer-protection rules, bringing the timeliness of passenger refunds into sharper focus amid reports of substantial payouts and complaints over unpaid fares. Data released by the aviation regulator show that Max Air paid […]
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